It was always a pleasant place for us and his friends to visit him, and we always felt welcome.
"Dear Charles, let me express to you the Allen family's deep appreciation for your and your staff's care and compassion while my father was in residence at The Mann House last year. Your people were wonderful to him and to us, particularly Patricia and Kay, as well as Pat and Kim and all the rest. He was treated with kindness, respect, and dignity throughout his stay.
When it became obvious that my father could not receive the level of care he required at home, we were grateful that The Mann House was available to us and to him. We looked at several other facilities before coming to The Mann House, and found that your personalized care was just what we wanted him to have. It was always a pleasant place for us and his friends to visit him, and we always felt welcome.
I will always appreciate the professional way your people kept our family informed about his condition so that we could prepare ourselves with realistic expectations. We were all shown a remarkable level of sensitivity by people who obviously cared deeply for their patients.
For other families who need the specialized care The Mann House provides, I would offer my unqualified recommendation. I would also commend you and your associates for providing a needed service to individuals and their families as they face a most difficult time in their lives."
- B. A.