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"Dear Charles, let me express to you the Allen family's deep appreciation for your and your staff's care and compassion while my father was in residence at The Mann House last year. Your people were wonderful to him and to us, particularly Patricia and Kay, as well as Pat and Kim and all the rest. He was treated with kindness, respect, and dignity throughout his stay.
When it became obvious that my father could not receive the level of care he required at home, we were grateful that The Mann House was available to us and to him. We looked at several other facilities before coming to The Mann House, and found that your personalized care was just what we wanted him to have. It was always a pleasant place for us and his friends to visit him, and we always felt welcome.
I will always appreciate the professional way your people kept our family informed about his condition so that we could prepare ourselves with realistic expectations. We were all shown a remarkable level of sensitivity by people who obviously cared deeply for their patients.
For other families who need the specialized care The Mann House provides, I would offer my unqualified recommendation. I would also commend you and your associates for providing a needed service to individuals and their families as they face a most difficult time in their lives."
- B. A.
"Charles, on behalf of all the Nunns, we thank you and your staff for years of devoted service and professional care you gave my mother. I only wish that she could have expressed her appreciation directly to you and Anita, your nurses, assistants, chefs and caregivers for your loving care. You have our best wishes and our thanks."
- S. N.
"My Mother was a resident of The Mann House for just over two years before her death. I want to express my deep appreciation for all that you and your staff did to make her stay there as comfortable as possible during that time. Your staff was so kind and compassionate, always willing to go that extra mile, and to treat my Mother with love and attention which she required so often."
- W. D.
"The Mann House has been such a God-send for our whole family. It is such a relief to know that all of Dad's daily needs will be promptly met and that when we visit him, it is in a place that is friendly and happy for him."
- S. C.
"Our family just wants to let you know how much The Mann House has meant to us. When my husband's father died this summer, we were at a loss as to where his mother, who has Alzheimer's, could live. With both of us working, we needed a place immediately, and were we ever lucky to have found you! Your surroundings are so cheerful and like home, that it's a great place to bring our young children to visit. Alzheimer's is a scary enough thing for us all to deal with, but you and your wonderful staff are such a help. It's so reassuring to know my mother-in-law is in such good hands. Thanks for all you do."
- C. & G.S.
"J. and I would like to let you know how pleased we are with the care our S. has received at The Mann House. The staff has always demonstrated a caring and willing attitude. Not only towards S., but to us whenever we've made special requests. I'd also like to comment on the good efforts of the staff in maintaining the lovely appearance of The Mann House. The beautiful flowers and seasonal decorations are a big plus in creating a warm and caring atmosphere for the residents and their families. We did a lot of research before we decided on The Mann House. We found it far and away the nicest of all the places we visited. We still feel that way."
- J. S. B.
- M. D. J.
"On behalf of my family, I wanted to express our heartfelt gratitude for everything The Mann House did for our mother, P. B. When we moved her into The Mann House, we knew its reputation was excellent. However, we had no idea the care would be so extraordinary. The caregivers were unbelievably kind and compassionate and truly seemed to enjoy their jobs. Mother often commented on how much she loved and appreciated all of them. She especially enjoyed bantering back and forth about things of mutual interest. All of the other support services were equally impressive."
"When I visited my mom, which, as you know, was quite often, I was always lifted by the friendliness and warmth of everyone at The Mann House. You and your staff have created something very unique, and we feel fortunate that our mother was able to experience the quality care that you all provided."
"We will miss her greatly, but we are comforted by the knowledge that at the end of her life, she felt so much love and support by those around her. Please convey our sincerest appreciation to everyone at The Mann House."
Sincerely, - Dr. B. F.
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